Citizens for a Better Seguin
BetterSeguin.org
Effective Date: July 11, 2026
Citizens for a Better Seguin respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit BetterSeguin.org, submit a form, sign up for updates, volunteer, donate, contact elected officials through our website, participate in a survey or petition, or otherwise interact with our organization.
Citizens for a Better Seguin is a 501(c)(4) civic advocacy organization focused on issues affecting the City of Seguin, Guadalupe County, and the surrounding community.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Mailing address
- City, state, ZIP code, or general location
- Council district or other local jurisdiction information
- Volunteer interests
- Donation information
- Event registration information
- Survey, petition, or poll responses
- Public comments, issue concerns, policy preferences, or advocacy messages
- Information submitted through forms on our website
- Any other information you choose to provide through our website, email, text messages, phone calls, social media, or other communications
Because we are a civic advocacy organization, information you provide may reveal your views about public issues, local government, elected officials, candidates, policy matters, community concerns, religious values, or civic priorities. Please do not submit information you do not want us to receive, store, or use for advocacy-related purposes.
2. Information Collected Automatically
When you visit our website, we may automatically collect basic technical and usage information, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of visit
- Referring website
- General location information inferred from your IP address
- Website usage, traffic, and performance information
We may use cookies, analytics tools, pixels, log files, or similar technologies to understand website traffic, improve our website, measure outreach effectiveness, protect against spam or abuse, and support communications or advertising efforts.
You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
3. How We Use Information
We may use information we collect to:
- Communicate with you about local issues, public meetings, petitions, surveys, events, and advocacy efforts
- Send newsletters, email updates, action alerts, fundraising messages, or organizational announcements
- Respond to your questions, requests, or submissions
- Process volunteer signups
- Process donations or pledges
- Help you contact elected officials or public agencies
- Route website form submissions to the appropriate recipient, council member, public official, or organization
- Understand whether visitors and respondents are located in Seguin, Guadalupe County, or another area
- Organize grassroots outreach and civic engagement efforts
- Invite participation in meetings, events, petitions, surveys, or public-comment opportunities
- Improve our website, forms, communications, and outreach strategy
- Maintain records for legal, tax, financial, operational, or compliance purposes
- Protect the security, integrity, and proper operation of our website and organization
- Comply with applicable laws, regulations, subpoenas, court orders, or government requests
4. Better Seguin Family of Organizations
For purposes of this Privacy Policy, the “Better Seguin family” may include Citizens for a Better Seguin, BetterSeguin.org, related projects, affiliated organizations, committees, political committees, PACs, volunteers, consultants, vendors, contractors, and future organizations or committees that share similar civic, educational, advocacy, public-policy, or community-engagement purposes.
To the extent permitted by law, we may use and share information you provide with the Better Seguin family for civic engagement, issue advocacy, voter education, public-policy communications, volunteer recruitment, event promotion, fundraising, surveys, petitions, community outreach, and related organizational purposes.
This may include your name, email address, mailing address, general location, issue interests, volunteer interests, donation history, public comments, survey responses, petition responses, form submissions, and other information you choose to provide.
We do not sell your personal information.
Mobile phone numbers, SMS opt-in data, and text-message consent are subject to the separate limitations described in the “Text Messages, Phone Calls, and Mobile Information” section of this Privacy Policy.
5. Contacting Public Officials Through Our Website
Our website may provide tools that allow you to send messages, comments, or letters to elected officials, public officials, government agencies, or other third parties.
If you use one of these tools, the information you submit may be sent to the selected recipient and may include your name, email address, address, city, council district, message, or other information you provide.
Communications sent to public officials or government agencies may become public records or may otherwise be subject to public disclosure under applicable law. Please do not include private, sensitive, or confidential information in messages intended for public officials.
6. Donations and Payment Information
If you make a donation, your payment information may be processed by a third-party payment processor. We do not intend to store full credit card numbers on our website servers.
We may collect and maintain donation-related information, including your name, contact information, donation amount, donation date, and transaction details, for recordkeeping, compliance, financial reporting, donor communications, and organizational purposes.
Certain donation-related information may be disclosed if required by tax, campaign finance, election, lobbying, reporting, legal, or regulatory requirements.
Donations to Citizens for a Better Seguin, a 501(c)(4) organization, are generally not tax-deductible as charitable contributions. Please consult your tax advisor for guidance.
7. Email Communications
If you provide your email address, sign up for updates, submit a form, donate, volunteer, or otherwise communicate with us, we may send you emails related to:
- Local issues
- Public meetings
- Advocacy alerts
- Petitions or surveys
- Events
- Volunteer opportunities
- Fundraising
- Organizational updates
- Related Better Seguin family activities
You may unsubscribe from email communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
Even if you unsubscribe from general email communications, we may still send limited administrative, transactional, legal, or compliance-related messages when necessary.
8. Text Messages, Phone Calls, and Mobile Information
If you provide your phone number, you may consent to receive calls or text messages from Citizens for a Better Seguin regarding local issues, public meetings, events, volunteer opportunities, petitions, surveys, advocacy alerts, fundraising, and organizational updates.
Message and data rates may apply. Message frequency may vary.
You may opt out of text messages at any time by replying STOP. You may request help by replying HELP or by contacting us directly.
Mobile phone numbers, SMS opt-in data, and text-message consent are treated separately from other contact information.
We do not sell mobile information.
We do not share mobile phone numbers, SMS opt-in data, or text-message consent with third parties or affiliates for their independent marketing or promotional purposes.
We may share mobile information only with service providers, vendors, platforms, or contractors when necessary to send messages, manage opt-outs, maintain records, protect security, comply with law, or operate our communications systems.
If a related Better Seguin organization, committee, or PAC sends text messages in the future, it should obtain any legally required consent to send those messages. Providing your phone number to Citizens for a Better Seguin does not automatically mean you have consented to receive text messages from every future affiliated organization, committee, or PAC unless the consent language presented to you clearly says so.
9. Surveys, Polls, Petitions, and Forms
We may use surveys, polls, petitions, comment forms, sign-up forms, or other tools to collect public input, measure community views, organize supporters, and communicate with participants.
Information submitted through these tools may be used for advocacy, research, communications, public-policy work, volunteer recruitment, fundraising, and related Better Seguin family purposes.
We may publish or share aggregated results, summaries, statistics, or general trends from surveys, polls, or petitions. We will not intentionally publish your personal contact information as part of public survey or poll results unless you have given permission or disclosure is required by law.
10. Public Submissions and User-Provided Content
If you submit comments, testimonials, statements, photos, videos, letters, petition language, public comments, or other content to us, we may use, publish, quote, excerpt, edit, display, or share that content for civic, educational, advocacy, promotional, fundraising, or organizational purposes.
This may include use on our website, social media, emails, printed materials, public presentations, or communications with public officials.
If you do not want us to use your submitted content publicly, please clearly tell us at the time you submit it.
11. Sharing Information
We do not sell your personal information.
To the extent permitted by law, we may share information with the Better Seguin family for civic engagement, issue advocacy, voter education, public-policy communications, volunteer recruitment, event promotion, fundraising, surveys, petitions, and related organizational purposes.
We may also share information with:
- Website hosting providers
- Email, text messaging, and communications vendors
- Donation processing vendors
- Data management, CRM, or volunteer management service providers
- Survey, petition, form, or analytics providers
- Consultants, contractors, or volunteers helping with our work
- Related organizations, committees, or PACs that share similar civic, educational, advocacy, public-policy, or community-engagement purposes
- Legal, accounting, compliance, technology, or professional advisors
- Government agencies, courts, regulators, or law enforcement if required by law
- Others when necessary to protect our organization, website, supporters, volunteers, rights, property, or the public
Mobile phone numbers, SMS opt-in data, and text-message consent are subject to the separate limitations described in the “Text Messages, Phone Calls, and Mobile Information” section of this Privacy Policy.
12. Service Providers and Vendors
We may use third-party service providers to help operate our website, send emails or text messages, process donations, manage forms, analyze website traffic, host data, provide security, support advertising, or assist with organizational operations.
These providers may have access to information only as needed to perform services for us, comply with law, protect rights, or operate their systems.
We are not responsible for the privacy practices of third-party websites, platforms, processors, or services that operate under their own privacy policies.
13. Social Media and Third-Party Websites
Our website may link to third-party websites, social media platforms, payment processors, video platforms, email tools, public agency websites, or other services.
Your interactions with platforms such as Facebook, Instagram, X, YouTube, Google, payment processors, or other third-party services are governed by those platforms’ own privacy policies and terms.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.
14. Advertising and Online Tracking
We may use online advertising platforms, pixels, cookies, or similar tools to reach people who may be interested in our issues, events, petitions, surveys, or advocacy efforts.
These tools may help us measure website traffic, understand user engagement, improve communications, and deliver relevant messages.
Third-party advertising platforms may collect or receive information from our website and elsewhere on the internet and use that information according to their own policies.
You may be able to adjust your ad preferences through your browser, device settings, or the privacy settings of the relevant advertising platform.
15. Data Security
We use reasonable administrative, technical, and organizational safeguards to help protect personal information.
However, no website, database, email system, text messaging system, payment system, or online service can be guaranteed to be completely secure.
You should use caution when submitting information online, especially sensitive, private, or confidential information.
16. Data Retention
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including communication, volunteer coordination, donation records, advocacy work, legal compliance, financial records, dispute resolution, organizational records, and security.
We may retain certain information longer when required or permitted by law, including records related to donations, compliance, public communications, opt-outs, consent, or legal obligations.
17. Your Choices
You may contact us to:
- Update your contact information
- Ask to be removed from email or text lists
- Ask what personal information we may have about you
- Request correction or deletion of certain information
- Opt out of future communications
- Withdraw certain permissions, where applicable
We may need to verify your identity before fulfilling certain requests.
Some information may be retained when necessary for legal, compliance, financial, security, recordkeeping, or operational purposes.
18. Texas Privacy Notice
Texas residents may have certain rights under applicable privacy laws, depending on the type of information collected, how it is used, and whether the law applies to our organization.
These rights may include the ability to access, correct, delete, or obtain a copy of certain personal data, and to opt out of certain types of data processing.
To make a privacy-related request, please contact us using the information provided at the end of this Privacy Policy.
19. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the effective date above. Continued use of our website after changes are posted means you accept the updated Privacy Policy.
21. Contact Us
For privacy questions, requests, or concerns, please contact: